About Protegis
At Protegis, we specialize in providing reliable, high-quality parts and services for fire, life safety, and communication systems. From new and certified reconditioned components to expert repair capabilities, our mission is to keep your systems running safely, efficiently, and with minimal downtime.
Built on Expertise, Backed by Trust
Protegis is more than a parts provider. We’re a long-term partner in fire and life safety. With decades of experience, our team delivers expert support through certified parts, reliable repairs, and responsive service. Whether you’re sourcing a hard-to-find component or resolving a system issue, Protegis helps keep your operations running and your people protected.
Certified Repairs
Every part we service goes through a rigorous testing process to ensure it meets OEM performance standards and long-term reliability.
Reconditioned Inventory
Our extensive stock of certified reconditioned parts offers a cost-effective alternative to new, without compromising quality.
Fast Fulfillment
Thanks to our proximity to the UPS air hub, most orders ship quickly—often the same day—to minimize your downtime.
Customer-First Support
Our experienced team is committed to solving your challenges with responsive service, technical expertise, and personalized care.
Frequently Asked Questions
What is your return policy?
What is your return policy?
Most unused items can be returned within 30 days of delivery. Contact us for an RMA before shipping anything back.
Is there a warranty on everything you sell?
Is there a warranty on everything you sell?
New parts follow manufacturer warranties, while Protegis certified reconditioned parts and repairs come with up to a one-year warranty.
Do you carry parts for older or discontinued systems?
Do you carry parts for older or discontinued systems?
Yes, we stock a wide range of both current and hard to find legacy parts. Our inventory includes certified components for systems no longer supported by the original manufacturer.
How do I request help finding a specific part?
How do I request help finding a specific part?
If you can’t locate a part on our site, contact our team directly with the part number or system details. We’ll help source what you need, even if it’s not listed online.